Crimestar offers several different ways of obtaining product help and technical support. Common questions and issues are often addressed in the product's help file, training videos or via other pages on this website. If you still require assistance you can contact our technical support team.
FIRST: check the HELP section in your Crimestar App.
If that doesn't work, you can access online help files here.
Available on the Support page
e-Mail Tech Support: support@crimestar.com
Call Tech Support: (877) 767-4267 option 3
Be sure to describe your question or issue and a member of our technical support staff will be in contact with you to help you resolve it.
Renew / Pay your annual support fee here. This is where you can pay online if you have received an invoice from Crimestar for your annual support renewal.
* NOTE * You must be a Supported Customer to access product updates and on-going technical support.
Windows Platform, Windows 11 and up.
Recommended system:
| Processor: | Pentium 2 Ghz (or faster) |
| RAM: | 4 Gigabyte (16 for 64bit OS) |
| Disk: | 5 Gigabytes |
| Video: | WUXGA (1920 x 1200) Dual Video card if running CAD |
| Network: | 1000-mbs |
PO Box 10756
Swanzey, NH 03446
info@crimestar.com
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