POLICE SOFTWARE - Customer / User Technical Support Resources Page

Crimestar offer several different ways of obtaining product help and technical support. Common questions and issues are often addressed in the product's help file, training videos or via other pages on ths website. If you still require assistance you can contact our technical support team.

	Online Help Files
	Training Videos
	e-Mail Tech Support: support@crimestar.com Please describe your question or issue and a member of our technical support staff will be in contact with you to help you resolve it.
	Remote Support Utility (Download) For use with Crimestar technical support personnel.

Renew / Pay your annual support fee here. If you have received an invoice from Crimestar USA, LLC for your annual support renewal, you can pay that invoice online quickly and securely with a credit card.
* Only supported customers are entitled to product updates and on-going technical support.

Customers that discontinue or fail to renew their annual product support agreement will be locked out of and prevented from using or benefiting from future product updates. In order to be fair to our continuously supported customers whose support payments fund our ongoing product development; non-supported customers that have allowed their annual product support agreement to lapse, and wish to once again be supported will be required to pay all past due fees. Read the Crimestar Support & Maintenance Agreement here.