Technical Support

If this help file does not answer all of your questions, you may contact Crimestar Corporation for technical support. Technical support is only provided to registered users. See the CrimeStar Technical Support Agreement. If you have not licensed your copy of Crimestar software please license it today.

Technical support via either e-mail or voice telephone is available for a minimal support fee (see our web site for current support fees). E-mail communication for support issues is the preferred method as it provides automatic tracking of issues. Telephone support is normally available Monday through Friday during normal business hours (See the crimestar web site for contact information).

When contacting Crimestar Corporation for technical support please provide the following information:

Your Name,

Your Agency / Company,

Your e-mail address,

CrimeStar Version # as displayed on the About Box.

Complete description of the problem or issue, including the exact text of any error messages received.

To submit your technical support question or to contact Crimestar Technical support visit the Technical Support page of the Crimestar Internet web site www.crimestar.com