Training and Support

While most Crimestar customers never need or require training, Crimestar offers several different forms of training to help you get the most from Crimestar's Law Enforcement Software.

1) Personalized on-site system manager and user training

2) FREE On-Line Training Powerpoint and Video Resources (see below)

3) Customer Contributed / Shared Resources (see below) 

All of these resources will help to guide and advise you on how to setup, configure and use Crimestar software within your organization.

* NOTE * Your RMS software has a full HELP section built in, please check there first!

Personalized On-site System Manager and User Trainings

The personalized on-site training can be tailored to your needs based on the size of your agency and the Crimestar features you intend to use. Personalized on-site training is optional, and is not included in the license fee for the Crimestar software. The cost for personalized on-site user training is $1,000 per day plus all travel expenses. 

Below are some suggested topics and time duration for each personalized training topic. 

Topic Duration Target Audience
Crimestar Overview / Demo 2 hours Senior Management and Casual Users
System Configuration 4 hours Senior Records Personnel / Records, Supervisors, Systems Manager, Crime Analysts
End-User Training (Classroom*) 4 hours Field Personnel, All Records Personnel, Detectives, Line Supervisors, Analysts, Public Relations Personnel
End-User Training (Hands-On*) 6 hours Field Personnel, All Records Personnel, Detectives, Line Supervisors, Analysts, Public Relations Personnel
Reports Module 1 hour Records personnel, Crime Analysts, Public Relations Personnel.
CAD / Calls-For-Service Module 2+ hours Dispatch Personnel

 

Topic Suggested Duration Target Audience a projected presentation. Hands-On means workstations are available for seminar participants.

 To get more information on training or to schedule a training session contact us. Please provide us a minimum of 30 days advanced notice to your desired training date, so that there is ample time for us to fit this into our schedule and make advanced travel arrangements.  


RMS Training Videos

Click here to view our current videos.



Officer Shawn Packard
Stewartstown, PA
 "It is definitely one of the best packages I have seen yet.  Crimestar will greatly enhance the productivity of our department.."

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