(Removed from Status Monitor)
Closing an event removes the event from the event status monitor and transfers it to the Crimestar RMS Calls for Service database table. Once an event has been closed, you can no longer assign units to it. You can close an event using any of the following 4 methods:
Select the appropriate event and click the Close command button on the CAD Control Panel
With the event displayed in the Call Taker – Event Form, Click the Close button on the Call Taker – Event Form. The
Close button looks like this:
Right mouse click on the event from the event status monitor and select ‘Close’ from the popup menu.
Type the following command line syntax: CE.EVENT.DISPO.COMMENT
* All required fields MUST be satisfied before the event will be allowed to close.
During the course of a working event there may be many different units assigned to and Free’d or Cleared from the event. However, the Calls-For-Service module in Crimestar RMS was originally designed to hold information about two units (primary and secondary) associated with the event. While all CAD unit data is available to the CFS record, many of the CFS related reports in RMS use this primary and secondary unit information for calculation and display purposes. Thus when we transfer CAD unit data to the CFS record the system must decide which units to use as the primary and secondary units. Simply using the first and second units dispatched to a particular event may not be sufficient or suitable if they were for example, Free’d before arrival and the event was mostly handled by subsequent units that were dispatched, arrived and Cleared from the event. Therefore Crimestar CAD must use a more sophisticated mechanism to determine which units will be referenced as the Primary and Secondary units in the CFS record. To do this an internal point system has been established to rank all the units associated with a specific event. Units receive points for different status transactions recorded, such as 1st Dispatched, Dispatched, 1st Enroute, Enroute, 1st Arrive, Arrive, Clear, Free etc. The two units with the greatest number of points are used as the primary and secondary units on the event.