Displaying an Event

To display an event in the Call Taker – Event Form that has already been created, click on the desired event line on the event status monitor, drag the referenced event from the event status monitor, and drop it on the Call Taker – Event Form.  The Call Taker – Event Form will then display that event and changes may be made as necessary.  If desired you may have more than one Call Taker – Event Form open at the same time.  If there are multiple Call Taker – Event forms open and one of those forms is already linked to the event that you are attempting to display, that specific Call Taker - Event form will be brought to the top and made visible rather than creating a second Call Taker – Event window for the same event.  Note that displaying an event and selecting an event are different.  Just because an event is being displayed, does not in itself mean that the event has been selected.  The “selected” event is the one being referenced by the Event field on the CAD control panel.

When working with an event in a multiple-call taker / dispatcher environment it is necessary to manage how a specific event is displayed and who is allowed to update it.  Crimestar CAD sends notification messages to all workstations whenever an event is updated.  If multiple workstations are displaying the same event and one of those workstations makes a change to that event, the other workstations will receive a message that the event has been changed and will be prevented from making additional modifications to that event until they REFRESH the display of their Call Taker – Event form for that specific event record.  This ensures that every CAD operator/dispatcher who changes an event is always working with the most recent copy of the event data.